Expected conduct
Treat other players as people even when their Houses are enemies. Disagree directly, keep fictional conflict distinguishable from real-world hostility, and respect a person’s decision to end voluntary contact.
Use official systems honestly. Keep account, safety, and vulnerability information in private support paths. Help newcomers understand rules without demanding loyalty or access to their personal information.
Prohibited conduct
The following behavior is not permitted:
- Threats of real-world harm, targeted harassment, stalking, or intimidation.
- Hateful conduct or dehumanizing attacks based on protected or personal characteristics.
- Sexual harassment, sexual content involving minors, grooming, or exploitation.
- Doxxing, sharing private information, or attempting to identify a player against their wishes.
- Impersonating staff, forging official notices, phishing, credential theft, or malicious links.
- Evading suspensions, account restrictions, or moderation through alternate accounts.
- Coordinated false reports, public accusation campaigns, or retaliation for a good-faith report.
- Cheating, exploiting, unauthorized automation, real-money trading, or manipulation of account and recovery protections.
- Spam, scams, malware, or commercial solicitation unrelated to the game.
What hard political play can include
Within the current game mechanics, Houses may scout rivals, raid exposed stores, occupy a holding, press or reclaim a claim, return occupied land, or defeat another House in battle.
That permission ends where game conflict becomes real-world abuse, where deception targets credentials or personal information, or where an exploit bypasses the rules that make an action authoritative. “It was in character” does not excuse prohibited behavior.
Reports and contact
The current public alpha does not include player messaging, blocking, or an in-game conduct-report control. Strategically necessary information—such as a visible army, campaign, or occupied territory—remains part of the shared game state.
Send a private conduct report to support@bannermarch.com with the House names, approximate time, and relevant context. Do not warn, threaten, or mobilize others against a reported player. Immediate danger should also be reported to appropriate local emergency services.
Enforcement
Responses may include a warning, temporary suspension, removal from the alpha, reset of affected game state, or permanent account restriction. Urgent restrictions may be applied while evidence is reviewed.
Severity, evidence, context, repetition, evasion, impact, and risk to other people or the service all matter. Moderation does not decide ordinary strategic disputes that the game’s own systems can resolve.
Appeals
A moderation notice will identify an appeal route when one is available. Appeals should identify the decision, explain the claimed error, and provide relevant context. Repeated duplicate appeals or pressure through unrelated channels do not accelerate review.
These standards may change as the service and its risks develop. Material revisions will update the effective date and, where appropriate, be announced in Development Dispatches.